Tickets can be purchased online; online seat reservations are not available.
You can pay by bank card or Barion Wallet.
KULTIK does not have access to or store your bank card details.
Your tickets will be sent to you by email in PDF format.
Our Customer Service team or the cinema can help you transfer your tickets to another screening, provided the applicable conditions are met.
Refund requests can be submitted no later than 1 hour before the screening via the link in your confirmation email.
Gift tickets and season pass discounts can only be redeemed in person at the cinema box office. If you are using a gift ticket or season pass, seats may be reserved by calling our Customer Service team or the cinema directly.
On the KULTIK website, select your cinema, the film and the screening you would like to attend. Choose your ticket type and preferred seats, then complete your purchase and payment.
Online seat reservations are not available. If you would like to secure your seats in advance, purchase your tickets online. This ensures that your selected seats are yours and also allows you to avoid queuing at the box office.
As seats cannot be reserved without purchasing a ticket, the current occupancy of the auditorium and the available seats are always shown in real time. This also prevents uncollected reservations from unnecessarily blocking seats that could otherwise be purchased by other guests.
Online payments are processed through the secure payment system of Barion Payment Zrt.
You can pay by:
bank card;
Barion Wallet.
You do not need to create a Barion account to pay by bank card.
Yes. Bank card payments are processed through Barion's secure payment system. The bank card details you enter during payment are transmitted directly to Barion. KULTIK does not have access to or store your bank card details.
the selected cinema;
the film title;
the date and start time of the screening;
the selected seats;
the ticket types;
the number of tickets.
Checking these details can help prevent problems later.
After a successful purchase, we will send a confirmation email to the email address you provided, together with your purchased tickets in PDF format.
We also recommend checking the details in your confirmation email to make sure everything matches your selection.
If you would like to transfer your purchased tickets to another screening, please contact our Customer Service team or ask for assistance in person at a KULTIK cinema.
Tickets can be transferred if:
all tickets belonging to the same order are transferred together – partial transfers are not possible;
the new tickets are of the same ticket type and value as the original tickets;
suitable seats are available for the new screening.
If these conditions are met, we will first issue new tickets for the selected screening and then cancel the original tickets.
Please note: transferring your tickets to another screening does not constitute a refund.
If you do not wish to transfer your tickets to another screening, or if a transfer is not possible, you may submit a refund request.
Refund requests must be submitted no later than 1 hour before the start of the relevant screening, exclusively by clicking the “Request a Refund” button in your purchase confirmation email.
After clicking the button, the relevant details will be filled in automatically. Please check:
the order number;
the purchaser's name;
the email address provided when making the purchase.
We are unable to accept refund requests submitted less than one hour before the screening or after the screening has started.
Cinema staff are unable to process refunds for tickets purchased online.
If you would like to request a refund, please always use the “Request a Refund” button in your confirmation email and submit the form available through that link.
At KULTIK cinemas, we can only process refunds in person for tickets that were originally purchased at the cinema.
All refund requests are reviewed. Once approved, we will initiate the refund within a maximum of 5 business days.
The refund will be returned to the same payment method used for the original purchase. The actual time it takes for the funds to appear in your account may depend on the payment service provider and your bank.
There is an important difference between the two.
If you simply want to see the film at a different time:
contact our Customer Service team or a KULTIK cinema, and we will help transfer your tickets whenever possible.
If you would like your ticket price refunded:
submit your request using the “Request a Refund” button in your confirmation email no later than 1 hour before the start of the screening.
We will no longer charge a convenience fee for performances scheduled to air after 31 August 2026. For performances that were previously announced and already posted on the website (e.g. Fast and Furious, Spielberg anniversary screenings), the convenience fee can no longer be modified for technical reasons.
No. Gift tickets and season pass discounts can only be redeemed in person at the cinema box office.
Guests with gift tickets or season passes can reserve their seats by calling our Customer Service team between 9:00 AM and 5:00 PM, or by calling the cinema directly during its opening hours. This is the only exception where seat reservations are available.
Our Customer Service team can be reached at:
+36 70 306 7755
Online ticket purchasing is designed to be quick, simple and convenient – so your ticket can already be on your phone before you even leave for the cinema.